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Terms of Service

These Terms of Service (“Terms”) govern your use of the Renom macOS application (the “App”), provided by Gofio LLC (“we,” “our,” “us”). By downloading, installing, or using the App, you agree to these Terms. If you do not agree, you may not use the App.

1. Service Description

The App allows you to rename image files based on prompts you provide. Renaming is powered by online inference performed via third-party AI service providers. To use inference, you must purchase image “packs” (credits). One credit equals one inference on one image.

Prompts may be validated online at no cost, solely to prevent malicious or abusive use. We do not store prompts, images, or inference results beyond what is necessary to process your request.

2. Credits & Payments

  • Credits are sold as “packs” through Apple’s App Store.
  • One credit equals one inference for one image.
  • Credits do not expire but are non-refundable, non-transferable, and may not be exchanged, except as required by Apple’s App Store policies.
  • We cannot guarantee that the service will remain available indefinitely. If the service is discontinued, unused credits may become unusable.
  • All purchases are processed exclusively via Apple’s App Store. Apple’s terms and policies apply in addition to these Terms.

3. Account & Sign-In

  • Use of the App requires signing in with a supported third-party identity provider (such as Apple or Google).
  • Sign-in is used only to verify your account, entitlements, and credit balance.
  • We do not collect your password or other personal data from sign-in providers.
  • We are not responsible for the availability or security of third-party sign-in services.

4. User Responsibilities

You agree that:

  • You have the rights to the images you process.
  • You will not use the App for unlawful, harmful, or abusive purposes.
  • You are responsible for backing up your files. The App renames files in place and does not create copies.

5. Third-Party Services

The App relies on external AI service providers to perform inference. We do not control and are not responsible for interruptions, errors, or changes in availability of those services.

6. Data & Privacy

  • We do not store your prompts, images, or inference results on our servers.
  • Data is transmitted only as necessary to perform inference with third-party providers.
  • The App may keep local logs or session data on your device. This data never leaves your device unless you choose to submit it for support.
  • Please review our Privacy Policy for further details.

7. Availability & Termination

We provide the App and related services on a best-effort basis. We may suspend, modify, or discontinue the service at any time, with reasonable advance notice when possible.

8. Disclaimer of Warranties

The App and services are provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to fitness for a particular purpose, reliability, or availability.

9. Limitation of Liability

To the maximum extent permitted by law, our total liability to you for any claim arising out of or relating to the App or these Terms will not exceed the amount you paid for the App or credits in the twelve months before the claim arose.

10. Severability

If any part of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

11. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Gofio LLC regarding the App.

12. Governing Law

These Terms shall be governed by the laws of the United States.

13. Changes

We may update these Terms from time to time. Continued use of the App after changes become effective constitutes your acceptance of the new Terms.

14. Contact

If you have questions about these Terms, please contact us at:

Email: support@renom.ai

Website: https://www.renom.ai